WELCOME AUTOPURE LS CUSTOMERS! AutoGen is happy to be your new supplier of Autopure LS consumables.
Dear Autopure LS user,
We are writing to inform you about a change in the supply of Autopure LS reagents. QIAGEN is transferring this responsibility to our partner company, AutoGen, Inc. This change will take place on January 1, 2014, for customers in North America and the United Kingdom and on April 1, 2014 for customers in all other countries.
AutoGen is a leader in the automated nucleic acid extraction market and is a longtime partner of QIAGEN for genomic DNA extraction from large-volume samples. AutoGen has 20 years of experience in this business and focuses exclusively on extraction systems and their related support and supply. Their undivided attention to their customers’ needs makes them highly qualified to be our preferred partner.
There will be no changes to these products regarding specifications, composition, or manufacturing processes. Statements previously made by QIAGEN regarding the availability of these reagents until the end of December 31, 2019 remain valid.
Instrument service will not be affected by this change and will remain with your current service partner for your instrument. To ensure a seamless transition and to avoid any issues with product availability, we will forward your customer contact details to AutoGen on January 6, 2014. If you do not wish us to transfer your data, or if you do not want to be contacted by AutoGen, please contact us at the email address corresponding to your location, to have your data excluded from the transfer: customercare-US@qiagen.com or customercare-UK@qiagen.com.
Please fill out the form below for further details regarding ordering Autopure LS reagents from AutoGen.