AutoGen FAQs
Frequently asked questions and answers about AutoGen and its products
General FAQs
Q: Who is AutoGen and what do you do?
A: AutoGen is a privately owned distributor of automated sample prep devices. We focus primarily on automated nucleic acid extraction systems.
Q: What products does AutoGen distribute?
A: AutoGen distributes products manufactured by two Japanese companies. Kurabo Biomedical makes our large floor model systems, including our premier product the AutoGenFlex STAR, which is an automated large volume Whole Blood extraction system. FujiFilm Life Sciences makes the QuickGene line of bench top nucleic acid extraction systems based on a membrane cartridge.
Q: Where does AutoGen do business?
A: AutoGen markets products primarily in North America and Europe. Currently we are gradually expanding our business to Asia and South America.
Q: What does AutoGen mean by “Prep with Confidence”?
A: It is our mission to supply our customers with the most practical, reliable systems available and back them with service and support that is second to none in the DNA extraction business. We want our customers to be confident both in the results our systems provide and the support that we provide.
Q: How do I get more information about your company and your products?
A: Our website is designed to provide as much information as possible about what our products do and how they work. Additionally we welcome your emails at info@autogen.com or please call us anytime at 508-429-5965.
Q: Who uses AutoGen’s systems?
A: Our customer list reads like a Who’s Who of the major research and medical centers in the USA. Our systems are in use at the NIH campus and at major research oriented universities like, MIT, Harvard, Columbia, Cornell, the University of Michigan, the Universities of California, and many others. Major Medical Centers like the Mayo Clinic in Rochester, MN, the Mount Sinai School of Medicine in New York, the University of Chicago Medical Center, and the Children’s Hospital of Philadelphia also use AutoGen systems.
Q: How do I get service or support for my AutoGen system?
A: We're here to take care of you and your instrument. Please call us at 508-429-5965 if you need any information support or service.
AutoGenprep 965 FAQs
Q: What type of samples can I run on the AutoGenprep 965?
A: DNA from Whole Blood, Tissue, Cells, Plant, and Plasmid/BAC.
Q: What is the throughput of the AutoGenprep 965 system?
A: A maximum of 384 samples can be loaded onto the system per run.
Q: What is the minimum and maximum number of samples that the AutoGenprep 965 can process per batch?
A: Sample batch sizes are any multiple of 24 up to 384.
Q: Can the user of the AutoGenprep 965 select the final elution volume?
A: Yes. Final elution volume is user programmable in the range of 20ul to 900ul.
Q: What are the dimensions and power requirements of the AutoGenprep 965?
A: The dimensions are 72W x 30D x 65H (inches). Voltage requirements are 220V Single Phase, 50/60Hz, 15A.
Q: Is the AGP 965 CE certified?
A: Yes. The AGP 965 is CE certified.
Q: Who supplies the consumables and service for the AutoGenprep 965?
A: All supplies necessary to operate the AGP 965 are warehoused and shipped from AutoGen. Technical support and maintenance service are provided by AutoGen personnel.
Q: How do I order the AutoGenprep 965 system?
A: Contact AutoGen at 508-429-5965 or info@autogen.com.
AutoGenFlex STAR FAQs
Q: What type of samples can I run on the AutoGenFlex STAR?
A: Fresh and Frozen Whole Blood, Buffy Coat, Various Animal/Human Tissues and Cells, Oragene•DNA Collected Saliva and Mouthwash.
Q: What is the throughput of the AutoGenFlex STAR system?
A: 10-40 samples can be loaded to the system per run. 80 to 100 samples can be run per day.
Q: What is the minimum and maximum number of samples that the AutoGenFlex STAR can process per batch?
A: Samples can be loaded in batches of 10, 20, 30 or 40 per run.
Q: What extraction chemistry is used on the STAR?
A: The FlexiGene chemistry made by Qiagen. This is a completely buffer-based chemistry that does not employ beads or columns. It is a superior chemistry that effectively removes all contaminates including RNA.
Q: Does the STAR have sample tracking capability?
A: Yes. The STAR has a sample tracking and reporting package, and the data can be transmitted to a LIMS system.
Q: Can the user of the AutoGenFlex STAR select the final elution volume?
A: Yes. Final elution volume is user programmable with a minimum of 50ul..
Q: What are the dimensions and power requirements of the AutoGenFlex STAR?
A: The dimensions are 36W x 30D x 59H (inches). Voltage requirements are 120-240VAC (single phase), 50/60Hz, 12A. Weight is 560 lbs.
Q: Is the AGF STAR CE certified?
A: Yes. The AGF STAR is CE certified.
Q: Who supplies the consumables and service for the AutoGenFlex STAR?
A: All supplies necessary to operate the AGF STAR are warehoused at AutoGen and are shipped by AutoGen. Technical support and maintenance service are provided by AutoGen personnel.
Q: How do I order the AutoGenFlex STAR system?
A: Contact AutoGen at 508-429-5965 or info@autogen.com.
GENE PREP FAQs
Q: What type of samples can I run on the GENE PREP?
A: Plasmid/BAC cultures for DNA, various types of animal tissues and cells including mouse tails, and various types of plant tissues.
Q: What is the throughput of the GENE PREP system?
A: The system can run up to 48 samples in as little as 2 hours. The optional sample stacker allows the user to run up to 192 samples in 8 hours completely unattended.
Q: What is the minimum and maximum number of samples that the GENE PREP can process per batch?
A: You can load from 8 to 48 samples on the GENE PREP. With the optional sample stacker you can load from 48 to 192 samples.
Q: Can I select the final elution volume of the GENE PREP?
A: Yes. Final elution volume is user programmable with a minimum of 50ul..
Q: What are the dimensions and power requirements for the GENE PREP?
A: The dimensions of the GENE PREP are 28.3W x 26.4D x 60.4H (inches). Power requirements are 15 amps, 120-240VAC, 50/60 Hz.
Q: Who supplies the GENE PREP consumables and service?
A: All supplies necessary to operate the GENE PREP are warehoused and shipped from AutoGen. Technical support and maintenance service are supplied by AutoGen personnel.
Q: How do I order the GENE PREP system?
A: Contact AutoGen at 508-429-5965 or info@autogen.com.
AutoGenprep 245T FAQs
Q: What type of samples can I run on the AutoGenprep 245T?
A: Various animal/human tissues and cells for DNA and RNA, various plant tissues for DNA and RNA, and Plasmid/BAC cultures for DNA.
Q: What is the throughput of the AutoGenprep 245T system?
A: A maximum of 24 samples can be loaded onto the system per run which typically completes in 2.5 hours.
Q: What is the minimum and maximum number of samples that the AutoGenprep 245T can be process per batch?
A: Sample batch sizes are 6, 12, 18 and 24.
Q: Can the user of the AutoGenprep 245T select the final elution volume?
A: Yes. Elution volumes are user programmable in the range of 20ul to 900ul.
Q: What are the dimensions and power requirements of the AutoGenprep 245T?
A: Dimensions are 26W x 24D x 32H (inches). Voltage requirements are 115VAC, 50/60Hz, 12A. The weight is 210 lbs.
Q: Who supplies the AutoGenprep 245T consumables and service?
A: All supplies necessary to operate the AGP 245T are warehoused and shipped from AutoGen. Technical support and maintenance service are supplied by AutoGen personnel.
Q: How do I order the AutoGenprep 245T system?
A: Contact AutoGen at 508-429-5965 or info@autogen.com.
QuickGene-810 FAQs
Q: What kits are available for the QuickGene-810?
A: Kits available include DNA Tissue, DNA Blood, Plasmid, RNA Tissue, RNA Cultured Cell, and RNA Blood Cell.
Q: What type of samples can I run on the QuickGene-810?
A: DNA and RNA from various starting samples, including research, clinical, and environmental, can be processed on the 810. Please refer to our Application Selection Guide.
Q: What is the throughput of the QuickGene-810 system?
A: The 810 can process 1-8 samples per run in 6-20 minutes.
Q: Can the user select the final elution volume on the QuickGene-810?
A: Yes. The default elution volumes are 100ul for DNA and 50ul for RNA, and the user can make changes to this.
Q: What types of yield and quality can I expect with the QuickGene-810?
A: Yields and quality are equal to if not better than those derived from manual spin column kits.
Q: How much time can I save with the QuickGene products versus spin columns?
A: The QuickGene eliminates the need for centrifugation and can save an average of 30 minutes in your preparation.
Q: What are the dimensions and power requirements for the QuickGene-810?
A: The dimensions are 17.72W x 13D x 15.75H (inches). The unit is 46.2 lb. Power requirements are 100V-240V, 50/60Hz.
Q: Who supplies the QuickGene-810 instruments, consumables and service?
A: AutoGen supplies all the consumables and service to QuickGene North American customers. Contact AutoGen for a quote at 508-429-5965 or info@autogen.com.
Q: Can I get a demo?
A: Contact sales to request a demo at 508-429-5965 or info@autogen.com.
Q: What is the difference between the QuickGene-Mini80 and QuickGene-810?
A: The 810 is the automated version of the mini80. Both use the same kits and technology and produce equal results in yield and quality. The mini80 requires a technician to be on hand from start to finish. The 810 allows you to select your protocol once the lysate is loaded in the cartridges and automates the binding, washing, and elution steps in as little as 6 minutes.
QuickGene-610L FAQs
Q: What kits are available for the QuickGene-610L?
A: Kits available include DNA Blood and DNA Tissue.
Q: What type of samples can I run on the QuickGene-610L?
A: DNA from large volume whole blood, buffy coat, Oragene•DNA saliva, and tissues can be run on 610L.
Q: What is the throughput of the QuickGene-610L system?
A: The 610L can process 1-6 large volume samples per run in 12 minutes.
Q: Can the user of the QuickGene-610L select the final elution volume?
A: Yes. The default elution volumes are 500ul, and the user can make changes to this.
Q: What types of yield and quality can I expect with the QuickGene-610L?
A: Yields and quality are equal to if not better than those derived manual spin column kits.
Q: How much time can I save with the QuickGene products versus spin columns?
A: The QuickGene eliminates the need for centrifugation and can save an average of 30 minutes in your preparation.
Q: What are the dimensions and power requirements for the QuickGene-610L?
A: The dimensions are 22.83W x 13D x 15.75H (inches). The unit is 52.8 lb. Power requirements are 100V-240V, 50/60Hz.
Q: Who supplies the QuickGene-610L instrument, consumables and service?
A: AutoGen supplies all the consumables and service to QuickGene North American customers. Contact AutoGen for a quote at 508-429-5965 or info@autogen.com.
Q: Can I get a demo?
A: Contact sales to request a demo at 508-429-5965 or info@autogen.com.
Q: What is the difference between the QuickGene-610L and QuickGene-810?
A: The 610L accommodates larger cartridges 10 times the size of the 810 and mini80. DNA blood on the 610L can be extracted from 2ml blood versus 200ul blood on the 810/mini80. In addition, the 810 allows for a wider variety of samples to be processed.
QuickGene-Mini80 FAQs
Q: What kits are available for the QuickGene-Mini80?
A: Kits available include DNA Tissue, DNA Blood, Plasmid, RNA Tissue, RNA Cultured Cell, and RNA Blood Cell.
Q: What type of samples can I run on the QuickGene-Mini80?
A: DNA and RNA from various starting samples, including research, clinical, and environmental, can be processed on the Mini80. Please refer to our Application Selection Guide here.
Q: What is the throughput of the QuickGene-Mini80 system?
A: The Mini80 can process 1-8 samples per run in 10-15 minutes.
Q: Can the user of the QuickGene-Mini80 select the final elution volume?
A: Yes. The default elution volumes are 100ul for DNA and 50ul for RNA, and the user can make changes to this.
Q: What types of yield and quality can I expect with the QuickGene-Mini80?
A: Yields and quality are equal to if not better than those derived from manual spin column kits.
Q: How much time can I save with the QuickGene products versus spin columns?
A: The QuickGene eliminates the need for centrifugation and can save an average of 30 minutes in your preparation.
Q: What are the dimensions and power requirements for the QuickGene-Mini80?
A: The dimensions are 11.02W x 8.66D x 7.09H (inches). The unit is 6.6 lb. Power requirements are 100V-240V, 50/60Hz.
Q: Who supplies the QuickGene-Mini80 instruments, consumables and service?
A: AutoGen supplies all the consumables and service to QuickGene North American customers. Contact AutoGen for a quote at 508-429-5965 or info@autogen.com.
Q: Can I get a demo?
A: Contact sales to request a demo at 508-429-5965 or info@autogen.com.
Q: What is the difference between the QuickGene-Mini80 and QuickGene-810?
A: The 810 is the automated version of the
mini80. Both use the same kits and technology and produce equal results in yield and quality. The mini80 requires a technician to be
on hand from start to finish. The 810 allows you to select your protocol once the lysate is loaded in the cartridges and automates the binding, washing and elution steps in as little as 6 minutes.
General FAQs 965
AutoGenprep 965
AutoGenFlex Star
GENE PREP
AutoGenprep 245T
QuickGene-810
QuickGene-610L
QuickGene-Mini80
» Prep with Confidence
» FAQs
» Distributor Information
» Meetings & Events
» What's Happening
the company and it's products. Here are some of the most common.
